Senior Telephony Advisor

Are you passionate about the intricate world of enterprise telephony? Do you thrive on tackling challenging tasks in a constantly evolving environment?

We have the perfect opportunity for you!

Join our team as a Senior Telephony Advisor. We offer an exciting opportunity for a twelve-month assignment (onsite), with the possibility of renewal, within a Health sector client based in the city of Montreal.

As a Senior Telephony Advisor, you will be at the forefront of managing our client's telephony systems. Your role extends beyond resolving technical challenges to collaborating with various teams and actively participating in the company's strategic projects.

Why join Adex Personnel?

• Work for a recognized, admired, and rapidly expanding company.
• Be part of a company that prioritizes human-centric values.
• Access to a comprehensive benefits program.
• And much more!

Responsibilities:

• Coordinate relocations and telephony enhancement projects.
• Ensure communication, follow-up on change requests, and document management.
• Provide advanced expertise in telephony systems and contribute to analyses.
• Act as a senior advisor for telephony mandates, planning the work.
• Offer technical support, manage issues, and service calls.
• Produce technical documentation and maintain a commitment to security.
• Participate in policy drafting, communication with internal and external stakeholders.
• Report any non-compliance with standards and regulations.

Requirements:

• Bachelor's degree or DEC in computer science or a related discipline.
• Three years of experience as a telephony expert.
• Proven experience in managing major telephony projects, including business needs modeling (use cases), information system implementation, financial modeling of proposed solution scenarios, and analysis of IT risks with proposed mitigation solutions.
• Ten years of experience as a telephony team leader.
• In-depth knowledge of cloud/hosted telephony systems.
• Experience in project management, vendor management, and budget planning.
• Excellent written and oral communication skills in French.

If the description resonates with you and you believe you have the qualifications, contact us to discuss further.

We look forward to meeting you!

Adex Personnel adheres to the principle of employment equity. The masculine generic is used in this text solely to lighten its form and facilitate readability.