EQUIPMENT TRAINER
Do you have a sense of negotiation? Do you show autonomy and respect deadlines?
We have the perfect position for you!
Adex Personnel is looking for an Equipment Trainer, to join one of its partners, an SME specialized in the sale, installation and after-sales service of bodywork and mechanical equipment. Thanks to his fast, dependable, and professional service, his clients trust him for all their projects.
Responsibilities:
As an autonomous individual, you will be a key player in assisting the sales team with training clients to use existing or newly purchased equipment. As a proactive salesperson, you will generate sales through training leads and provide after-sales training related to equipment installations. You offer excellent customer service to obtain customer satisfaction and your objectives.
TRAINING:
- Provide training on bodyshop or mechanics’ equipment to existing or new clientele from our training center or at customer’s location.
- Provide demonstrations and explanations on the proper use of equipment according to manufacturer and industry standards.
- Address customer inquiries regarding the use of equipment.
- Stay up to date on current industry and market trends regarding equipment & training in the Automobile Industry.
- Prepare equipment for certification.
- Take part in Supplier/Factory Training.
SALES:
- Generate and qualify leads
- Source and develop client referrals
- Develop and maintain a customer database
- Develop and maintain sales and promotional materials as needed
- Make sales calls to new and existing clients
- Develop and make presentations of company products and services to current and potential clients
- Negotiate with clients
- Develop sales proposals
- Maintain sales activity records and prepare sales reports
- Respond to training & sales inquiries and concerns by phone, electronically or in person
- Ensure customer service satisfaction and good client relationships
- Perform quality checks on product and service delivery
- Monitor and report on sales activities and follow up for management
- participate in sales events.
- Ensure the development and retention of the market
- Conclude sales contracts and ensure follow-ups
- Evaluate product features to promote and offer advice/solutions based on customer needs
- Occasionally, assist clients with trouble-shooting technical issues remotely and offer appropriate solution, service or product to clients.
- Take part in Trade Shows, company representation, as needed.
Requirements:
- Excellent ability to train people by providing clear explanations & demonstrations on the use of equipment.
- Excellent communicator.
- Excellent knowledge of welding and welding technics.
- Very good knowledge: terminology of metals in the Auto Industry.
- Knowledge of pneumatics, hydraulics, & electricity (an asset).
- Knowledge of MS Office.
- Always prepared to provide excellent customer service.
- You are autonomous, a quick learner, able to learn on-the-job.
- You are able to meet deadlines, able to take initiative and prioritize tasks.
- You are dynamic, versatile, very organized, capable of following a company moving full-steam ahead.
- Excellent people skills.
- Team-player
- Bi-lingual (French & English obligatory)
- Driver’s License obligatory
- Available to travel (Canada)
- 2-3 years’ experience
If the description speaks to you and you think you have the requirements, contact us to discuss it.
Looking forward to meeting you!
Adex Personnel adheres to the principle of employment equity. The masculine generic is used in this text only for the purpose of lightening the form and facilitating its reading.